Privacy Policy

Who We Are

By The Hour Bartending LLC is a mobile bartending company operating across the United States. We are incorporated as an LLC and headquartered at 8711 E Pinnacle Peak Road #237, Scottsdale, AZ 85255. When you use our website at bythehourbartending.com, submit a quote request, or book our services, we act as the data controller responsible for your personal information.

Questions about this policy? Reach us at info@bythehourbartending.com or by calling +1 (760) 899-2036.

Information We Collect

We only collect information that is necessary to provide our services or improve your experience. Here is what that includes:

Information you give us directly:

• Name, email address, and phone number when you submit a quote or contact us
• Event details such as date, location, guest count, and service preferences
• Payment information — processed securely through Stripe (we never store your full card number)
• Messages and notes you include in forms or email correspondence

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited on our website and time spent on them
• Referring website or search query that brought you here
• IP address and general geographic location (city/state level only)

We do not collect sensitive personal data such as Social Security numbers, government IDs, or health information.

How We Use Your Information

Every piece of information we collect has a specific purpose. We use your data to:

• Prepare and send your custom event quote
• Process bookings, payments, and confirmations
• Assign and coordinate your bartending team
• Send event reminders and post-event follow-ups
• Respond to questions and support requests
• Improve our website and service quality over time
• Meet legal, tax, and accounting requirements as an LLC

We will not use your contact information to send unsolicited marketing emails unless you specifically opt in to our newsletter. Every promotional email includes an unsubscribe link.

When We Share Information

We do not sell, rent, or trade your personal information to anyone. We share your data only in the following limited situations:

• Service providers: We use GoHighLevel (CRM), Stripe (payments), and standard email platforms to operate our business. These companies process your data only as needed to fulfill their service to us.
• Assigned bartenders: Your first name, event date, address, and relevant event details are shared with the bartender assigned to your event so they can show up prepared.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our company, employees, or clients.
• Business transfers: If By The Hour Bartending LLC is ever sold or merged, your data may be transferred to the new owner. We will notify you in that event.

Cookies and Tracking

Our website uses cookies — small text files stored in your browser — to help the site function properly and understand how visitors use it. We use:

• Essential cookies: Required for the website to work (forms, navigation, security)
• Analytics cookies: We use Google Analytics and Facebook Pixel to understand traffic patterns and improve our marketing. This data is aggregated and not personally identifiable in our reports.
• Preference cookies: Remember your choices so you do not have to re-enter them

You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site or book services.

How We Protect Your Data

We take reasonable technical and organizational steps to protect your information:

• All data transmitted between your browser and our site is encrypted via HTTPS/SSL
• Payment processing is handled entirely by Stripe, which is PCI-DSS Level 1 certified
• Our internal systems are access-controlled and reviewed regularly
• We do not store full payment card numbers on any of our systems

No method of online transmission is 100% secure. While we do everything reasonable to protect your data, we cannot guarantee absolute security against all threats.

Your Rights and Choices

You have real control over your information. At any time, you can:

• Access your data: Request a copy of what we hold about you
• Correct your data: Ask us to fix inaccurate information
• Delete your data: Request that we delete your records, subject to any legal retention requirements
• Opt out of marketing: Unsubscribe from any email we send via the link at the bottom of those emails
• Data portability: Request your data in a commonly used, machine-readable format

To exercise any of these rights, email us at info@bythehourbartending.com. We respond within 10 business days.

Children's Privacy

Our services are intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights regarding your personal information:

• Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: We do not sell personal information, so there is nothing to opt out of in that regard
• Right to Non-Discrimination: We will not treat you differently for exercising your privacy rights

To submit a CCPA request, email info@bythehourbartending.com with "CCPA Request" in the subject line. We will verify your identity and respond within 45 days as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we update the effective date at the top of this page. For material changes, we will make a reasonable effort to notify affected customers directly via email.

Continued use of our website or services after a policy update means you accept the revised terms.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out:

• Email: info@bythehourbartending.com
• Phone: +1 (760) 899-2036
• Business: By The Hour Bartending LLC, 8711 E Pinnacle Peak Road #237, Scottsdale, AZ 85255